This extract is reproduced with permission:
If you want something done, you have to do it yourself, even if that means stepping back, leaving your thriving business here and venturing into foreign fields.
That was the strategy adopted by BreadTalk Group chairman George Quek when he took the gamble of setting up shop in China in 2003.
Mr Quek, 57, spent most of his time in the country to personally oversee the franchise outlets, a decision he acknowledges was not easy.
Letting a Singaporean manager work alone in China while you manage him from Singapore is difficult, he added. Mr Quek tells The Straits Times in Mandarin: “Everyone has made the same mistake, including me. As Singaporeans, we think Singaporeans are good, so we send them to China. But a manager manages fewer people here than in China.”
“And for someone without experience, who is sometimes unable to make a decision on the spot, it can’t work unless you go there to take charge.”
Read more from Enterprise Singapore’s Success Stories.
Credit: Enterprise Singapore and Singapore Press Holdings (first published on The Straits Times)